~Soft-Ride will be closed for the Thanksgiving holiday starting Wednesday, Nov 25th and will reopen Monday, Nov 30th. Online orders will be accepted during this time, and shipping will resume Monday.~

Returns

How do I return my order?

We accept returns as long as the boots are in new condition. If they have been used, we charge a minimum 25% restocking fee unless it is a warranty return.

Each order includes a form that must be completed if you return your Soft-Ride product. Your order number should be clearly written on the outside of the box, and it should be sent to: Soft-Ride, Inc. 626 Grand Ave Bacliff, Texas 77518.

We recommend using either FedEx or USPS with Delivery Confirmation and Insurance. Soft-Ride is not responsible for lost packages or packages sent without tracking.

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